Hospitality
Digital Services for Restaurants & Hospitality in Vancouver
Restaurants, cafes, bars, catering companies, and event venues — we build online ordering and reservation systems, optimize your Google presence, and automate the guest communication workflows that run in the background while you focus on the floor.
The challenges we solve
You're losing online orders to third-party platforms taking 25–30%
When customers order through DoorDash or Uber Eats, the platform takes a significant cut of every order. A direct online ordering solution lets you capture the same orders at full margin — and own the customer relationship.
Your Google presence isn't working as hard as it could
Most restaurant decisions start on Google. Your listing, photos, reviews, hours, menu, and link to ordering all factor into whether someone chooses you. An under-optimized Google profile is leaving foot traffic and orders on the table.
Reservation and event management is a manual burden
Phone reservations, manually blocked tables, event inquiry emails that require back-and-forth to confirm — the administrative work of managing bookings takes significant front-of-house and management time.
The services Restaurants & Hospitality businesses use most
Restaurant Websites & Online Ordering
A fast, mobile-optimized restaurant website with online ordering, reservations, menu, event booking, and Google integration — designed to be the direct channel between your guests and your kitchen, without third-party platform fees.
Guest Communication Automation
Reservation confirmations, birthday and anniversary promotions, post-visit review requests, and special event announcements — automated to run in the background so you maintain guest relationships without manual effort.
Ongoing Tech/IT Management
A restaurant website that goes down on a Friday night can cost thousands in lost orders and reservations. We monitor uptime 24/7 and keep your ordering and booking systems running without requiring your team to think about technology.
What we build for restaurants & hospitality businesses
Direct online ordering (commission-free)
A branded online ordering system on your own website — no third-party platform fees. Orders flow directly to your kitchen display or POS. You own the customer data and the relationship.
Online reservation system with automated confirmations
Guests book directly through your website, receive instant confirmation and day-of reminder, and can manage their reservation without calling. Floor management sees real-time availability across all channels.
Event and private dining booking
A private dining and events inquiry form with automated follow-up, custom package options, and deposit collection — converting event inquiries into confirmed bookings without requiring management to handle each one manually.
Post-visit review automation
Guests who visited recently automatically receive a review request at the right time — increasing Google review volume systematically without anyone on your team doing it manually.
Why Restaurants & Hospitality firms choose Digital Vancouver
- One team for web, software, automation, AI, and IT — no vendor juggling
- BC-based and available in person across Metro Vancouver and the Fraser Valley
- Fixed-price proposals before any work begins — no billing surprises
- 10+ years of experience with the specific requirements of restaurants & hospitality businesses
Questions from restaurants & hospitality businesses
Can you integrate online ordering with our existing POS?
Yes — Square, Toast, Lightspeed, and most POS systems with API or webhook integration. We design the integration during scoping so orders flow directly into your existing system without manual re-entry.
Is a direct online ordering system worth the cost compared to just using DoorDash?
For most restaurants doing meaningful online order volume, yes. At 25–30% commission on every order, a $10,000/month DoorDash business costs $2,500–$3,000/month in fees. A direct ordering system typically costs a fraction of that annually. The break-even is usually within 2–3 months.
Do you help with Google Business Profile optimization?
Yes — restaurant GBP optimization is one of the highest-ROI activities for local hospitality businesses. We configure your profile with current menu, hours, photos, ordering link, and reservation link, and set up a process for keeping it updated.
Can you build a website for a catering or event business?
Yes. Catering and event venues have specific digital needs — event inquiry forms, package pricing pages, gallery of past events, and automated follow-up for inquiries. We've built for both restaurant-adjacent catering businesses and dedicated event venues.
Other industries we serve
Ready to talk about your restaurants & hospitality project?
Tell us what you're building. We'll respond within one business day with a clear proposal and honest recommendations.