Healthcare
Web Design & Software for Healthcare Providers in BC
Medical clinics, dental practices, physiotherapy, chiropractic, mental health providers, and wellness businesses — we build patient-friendly websites with online booking, digital intake, and communication automation that reduces administrative burden for your staff.
The challenges we solve
Your phone is your bottleneck
When all appointment booking happens by phone, you create a bottleneck that limits capacity, frustrates patients who can't call during business hours, and occupies front-desk staff with scheduling work instead of patient care.
Paper and email intake forms slow down first appointments
Patients arriving to fill out forms they could have completed at home, staff manually entering intake data, missing information that delays the appointment — the administrative cost of paper intake compounds across thousands of appointments per year.
Privacy and confidentiality requirements constrain your digital options
Healthcare providers have privacy obligations under BC's PIPA and federal PIPEDA that limit which tools can be used and how data must be handled. Working with a team that understands these requirements — rather than having to educate them — saves significant time and reduces risk.
The services Healthcare & Wellness businesses use most
Healthcare Practice Websites
A professional, mobile-optimized clinic website with online booking, service descriptions, provider profiles, and patient resources — built with healthcare privacy considerations in mind and structured to rank in local search when patients look for providers.
Patient Communication Automation
Appointment reminders, digital intake forms, post-visit follow-up, and recall sequences — automated to reduce no-shows, front-desk calls, and the administrative burden that keeps staff from focusing on patients.
Digital Intake & Patient Portals
Digital intake forms completed before the appointment, secure messaging between patients and providers, and document delivery — building the infrastructure for a modern patient experience that also reduces paperwork.
What we build for healthcare & wellness businesses
Online appointment booking with provider selection
Patients book directly through your website based on real availability, selecting their preferred provider and appointment type — reducing phone volume by 40–60% for most practices.
Digital intake forms
Intake forms completed on the patient's device before arrival — data flows into your EMR, reducing first-appointment admin time and ensuring providers have complete information before walking in.
Automated appointment reminders and recall
SMS and email appointment reminders automatically reduce no-shows. Recall sequences automatically contact patients at the right interval for follow-up visits, checkups, and preventive care.
Provider and services pages for local search
Dedicated pages for each provider and service type targeting local search terms — 'physiotherapist in Richmond', 'Vancouver family dentist accepting new patients' — building an organic patient acquisition channel.
Why Healthcare & Wellness firms choose Digital Vancouver
- One team for web, software, automation, AI, and IT — no vendor juggling
- BC-based and available in person across Metro Vancouver and the Fraser Valley
- Fixed-price proposals before any work begins — no billing surprises
- 10+ years of experience with the specific requirements of healthcare & wellness businesses
Questions from healthcare & wellness businesses
How do you handle privacy requirements for healthcare websites?
We build healthcare websites with BC's PIPA and federal PIPEDA requirements in mind — including data residency in Canada, consent mechanisms, secure contact forms, and appropriate data handling for any information collected. We document our data flows and can provide this documentation for your privacy officer.
Can you integrate with our EMR or booking software?
Yes — Jane App, Cliniko, Nookal, OSCAR, and most booking and EMR platforms with API or webhook access. We assess your current software during scoping and design the integration to fit your existing workflow.
Do you work with mental health and therapy practices?
Yes. We understand the additional sensitivity around mental health practice websites — the importance of warmth and accessibility in design, careful handling of any client information, and appropriate language. We work with therapists, counsellors, and psychologists across BC.
Can you help us move from a phone-only booking system to online booking?
Yes. We scope the transition carefully — designing for your specific appointment types, provider schedules, and patient communication preferences — and implement it in a way that reduces calls without creating confusion for existing patients.
Other industries we serve
Ready to talk about your healthcare & wellness project?
Tell us what you're building. We'll respond within one business day with a clear proposal and honest recommendations.